Newly released this is an amazing cognitive application that can be applied generically to most organisations. Please ask us about how this can be applied or for a demonstration. Let us help you improve Customer Service.
What it can do for your business
Watson Virtual Agent is a new way to provide automated services to your customers. It offers a cognitive, conversational self-service experience that can provide answers and take action. You can easily customize your Watson Virtual Agent to fit your specific business needs, provide custom content and match your business brand. Additionally, deep analytics provide insights on your customer's engagement with the Watson Virtual Agent and help with the understanding of your constantly changing customer's needs.
How customers use it
Telco Industry Customer Support
Criss-Industry Customer Service
Short video showing how Virtual Agent works